Careers at Tucson Orthopaedic Institute

• Insurance Specialist

  Full Time

  FLSA: Non-Exempt

  Reports To: Silvia McDaniel

  Main Function:

  As a member of the care team, the Certified Coder is responsible for working collaboratively with other team members to assure the safe, timely and accurate delivery of patient care. The Insurance Specialist is responsible for the filing of insurance claims, including review of aged accounts receivable and outstanding claims reports utilizing appropriate CPT procedure and ICD-10 diagnosis codes. 

  Customer Service

  • Operates within the concept of patient focused care
  • Anticipates patient needs
  • Delivers caring, timely service with positive body language
  • Presents good telephone skills
  • Greets patients at every stage of the visit
  • Responds promptly to patient needs requests
  • Responds promptly to Physician and team member requests and inquiries
  • Participates as an active, positive member of the TOI team

  Insurance Specialist Duties

  • Processes all insurance claims for assigned area
  • Analyzes and resolves physician claim rejects and denials.
  • Identifies trends/problems in billing process and presents viable solutions.
  • Processes mail receipts for their respective patient types by posting payment to appropriate account, and review EOB for correct adjustment.
  • Submits adjustment and refund requests with appropriate documentation.
  • Reviews aged accounts receivable and outstanding reports for appropriate tracking
  • Compiles monthly reports as requested
  • Assists with physician billing and document training
  • Performs related work, as required

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  Qualifications

  • High school diploma or equivalent
  • Three to Five years of experience in medical billing environment
  • One year of work experience in a medical setting
  • Knowledge of medical terminology
  • Word processing and computer experience
  • Must have experience creating spreadsheets, reports, and trends data

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  Mental/Physical Requirements
  

  • Ability to work well under pressure with diverse groups of professionals and physicians
  • Ability to communicate written and oral ideas and plan effectively
  • Requires good communication and organizational skills
  • Requires reasoning ability and good independent judgment
  • Must be sensitive to cultural and bilingual issues

  • Requires working under stressful conditions and irregular hours

  • Requires working with frequent interruptions
  • Requires tolerance of standing or sitting posture up to (4 hours) continuously, for a total of up to (10 hours) per (12 hours)
  • Required to operate computer keyboard, mouse, and monitor for a total of up to (8 hours) per (12 hours)

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  Working Conditions (environmental)

  • Risk of occupational exposure to blood and other potentially infectious materials (OPIM)
  • Possible risk of physical injury due to moving machinery and supplies

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  All positions with Tucson Orthopaedic Institute are to demonstrate due care in the use and communication of patients’ protected health information. It is every employee’s principal job function to ensure patient confidentiality and failure to maintain confidentiality may, and will, result in sanction and/or discharge.

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  If you work well in a warm, friendly and professional atmosphere, and are driven by the opportunity to make a difference and provide outstanding customer service; submit your resume to careers@tucsonortho.com.

  We offer excellent Medical benefits, Free Life insurance, Free Short-term Disability insurance, 401k Matching, Profit Sharing and a smoke and drug free environment.  EOE

   

• Certified Coder

  Full Time

  FLSA: Non-Exempt

  Reports To: Revenue Cycle Manager

  Main Function:

  As a member of the care team, the Certified Coder is responsible for working collaboratively with other team members to assure the safe, timely and accurate delivery of patient care.

  The Certified Coder is responsible for accurate and timely coding of surgeries, consults and E&M visits.

  Customer Service

  • Operates within the concept of patient focused care
  • Anticipates patient needs
  • Delivers caring, timely service with positive body language
  • Presents good telephone skills
  • Greets patients at every stage of the visit
  • Responds promptly to patient needs requests
  • Responds promptly to Physician and team member requests and inquiries
  • Participates as an active, positive member of the TOI team

  Certified Coder Duties

  • Reviews all surgery charge slips
  • Works with physicians on procedures and charges
  • Knows how to use ICD-10, CPT, CCI and coding companion books to assign appropriate codes and modifiers
  • Assigns appropriate codes using ICD-10 and CPT
  • Requests details from clinical staff when information is not recorded
  • Determines and records other required medical information, as necessary
  • Updates coding procedures and guidelines as needed; stays current with changes in reimbursement regulations
  • Works with billers on denials to obtain full reimbursement
  • Interfaces with other agencies that assist our physicians and ones we assist (i.e. labs, pharmacies, orthopaedic equipment, other physician offices)
  • Audits charts for coding accuracy
  • Enhances professional growth and development through education programs and conferences
  • Performs related work, as required
  • Maintains all patient confidentiality and HIPAA rules and regulations

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  Qualifications

  • High school diploma or equivalent
  • AHIMA or AAPC Certification
  • One year of work experience in a medical setting
  • Knowledge of medical terminology
  • Word processing and computer experience

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  Mental/Physical Requirements
  

  • Ability to work well under pressure with diverse groups of professionals and physicians
  • Ability to communicate written and oral ideas and plan effectively
  • Requires good communication and organizational skills
  • Requires reasoning ability and good independent judgment
  • Must be sensitive to cultural and bilingual issues

  • Requires working under stressful conditions and irregular hours

  • Requires working with frequent interruptions
  • Requires tolerance of standing or sitting posture up to (4 hours) continuously, for a total of up to (10 hours) per (12 hours)
  • Required to operate computer keyboard, mouse, and monitor for a total of up to (8 hours) per (12 hours)

  ---

  Working Conditions (environmental)

  • Risk of occupational exposure to blood and other potentially infectious materials (OPIM)
  • Possible risk of physical injury due to moving machinery and supplies

  ---

  All positions with Tucson Orthopaedic Institute are to demonstrate due care in the use and communication of patients’ protected health information. It is every employee’s principal job function to ensure patient confidentiality and failure to maintain confidentiality may, and will, result in sanction and/or discharge.

  ---

  If you work well in a warm, friendly and professional atmosphere, and are driven by the opportunity to make a difference and provide outstanding customer service; submit your resume to careers@www.tucsonortho.com.

  We offer excellent Medical benefits, Free Life insurance, Free Short-term Disability insurance, 401k Matching, Profit Sharing and a smoke and drug free environment.  EOE

• Radiologic Technologist

  Full Time

  FLSA: Non-Exempt

  Reports To: Radiology Manager

  Main Function:

  Operates radiologic equipment to make clinical diagnostic X-ray images as directed by physicians and performs routine diagnostic procedures.   Responsible for performing all diagnostic radiological procedures in a timely manner. Performs procedures according to physician’s orders per prescription and protocol. As a member of the care team, the Radiologic Technologist is responsible for working collaboratively with other members to assure the safe and accurate delivery of patient care. In addition, the Radiologic Technologist must be able and willing to cross-train into other appropriate areas and/or work in all TOI offices.

  Duties and Responsibilities:

  Philosophy

  • Supports Tucson Orthopaedic Institute’s mission, values, vision, goals and objectives.
  • Maintains knowledge of and conforms to TOI policies and procedures.
  • Follows the facility’s standards for ethical business conduct
  • Recognizes patients’ rights and responsibilities and supports them in performance of job duties
  • Participates in facility committees, meetings, in-services, and activities
  • Seeks out additional assignments and duties

  Work Quality

  • Performs duties in an accurate and organized manner
  • Adheres to policies and procedures in performance of duties
  • Ensures knowledge of job and asks questions when unsure
  • Completes duties within appropriate timeframes

  Personal Attributes

  • Shows initiative and dependability including punctuality and attendance
  • Displays good judgment
  • Cooperates and is flexible
  • Follows appropriate dress code and personal hygiene habits presenting a professional image

  Customer Service

  • Operates within the concept of patient focused care
  • Fosters a culture of positively outrageous customer patient service showing courtesy in interactions with patients, physicians and co-workers
  • Presents good telephone skills
  • Responds promptly to patient needs and co-worker requests

  Communication and Teamwork

  • Evolves into a effective team member
  • Expected to be a positive and responsible team member with a good attitude
  • Presents good oral and written communication (documentation) skills

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  Radiologic Technologist Duties

  • Positions patients and adjusts equipment for taking X-rays following established protocols
  • Instructs patients regarding procedures.  Observes patients for vital signs during examination
  • Follows prescribed safety standards in operating radiologic equipment
  • Selects length and intensity for radiation exposure by adjusting equipment on individual patient basis
  • Examines radiologic images for properties such as density and contrast, definition, magnification, distortion and appropriate anatomy included
  • Authorizes release of patients upon completion of radiologic examination
  • Sends images to physician for reading/interpretation via Picture Archiving and Communication System (PACs)
  • Maintains X-ray rooms.  Stocks necessary medical and radiologic supplies
  • Cleans and makes minor adjustments to radiologic equipment
  • Participates in training employees and student technologists in equipment operation, patient movement, and quality assurance
  • Maintains the PACs system by downloading outside images and ensuring that the appropriate demographic information is maintained for retrieval
  • Obtains outside images, special exams and reports by request for electronic push or hard copy
  • Attends required meetings and participates in committees as requested
  • Enhances professional growth through education programs, conferences and workshops. Maintains appropriate continuing education credits to ensure licensure
  • Maintains all patient confidentiality and HIPAA rules and regulations
  • Performs related work as required

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  Qualifications

  • Completion of course in radiologic technology approved by the American Registry of Radiologic  Technologists
  • Current certification (ARRT) with the American Registry of Radiologic Technologists
  • Arizona State license through MRTBE
  • One year experience as a radiologic technologist preferred
  • CPR certified
  • Must demonstrate and maintain current knowledge and skills necessary to provide care/services to the age of  the patients served in the clinical facilities
  • Must possess the ability to assess data and interpret the appropriate information needed to identify each patient’s requirements relative to their specific need
  • Must be able to interact and communicate in English both orally and written with all levels of staff, physicians, patients and families in an effective manner exhibiting tact, enthusiasm and patience

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  Mental/Physical Requirements

  • Ability to work well under pressure with diverse groups of professionals and physicians
  • Ability to communicate written and oral ideas and plan effectively
  • Requires good communication and organizational skills
  • Requires reasoning ability and good independent judgment
  • Must be sensitive to cultural and bilingual issues
  • Requires working under stressful conditions and irregular hours
  • Requires working with frequent interruptions
  • Radiologic Technologist transfers patient for radiology procedures. Requires vertically transferring patient weighing up to (50 lbs.) from (24”) to (36”), up to (40/shift)
  • Radiologic Technologist transfers film and supply boxes. Requires horizontally transferring film weighing up to (3 lbs.), up to (12/shift), a distance of up to (50 feet) without medical assistance
  • Radiologic Technologist transfers patient wheelchair to perform job duties. Must horizontally transfer patient wheelchair requiring a force up to (60 lbs.), up to (40/shift), a distance up to (50 feet)
  • Radiologic Technologist transfers x-ray tube, located 74” from the floor, to perform job duties. Requires upper body forces up to (10 lbs.), up to (12/hr.)
  • Radiologic Technologist stands to perform job duties when indicated. Requires tolerance of standing posture up to (2 hours) continuously, for a total of up to (10 hours) per (12 hours)
  • Radiologic Technologist requires (near/far) vision to read orders, requisitions, computer screen, patient positioning, and panel; all are in English
  • Radiologic Technologist is required to operate computer keyboard, mouse, and monitor for a total of up to (2 hours) per (12 hours)

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  Working Conditions (environmental)

  • Risk of occupational exposure to blood and other potentially infectious materials (OPIM). Possible risk of physical injury due to moving machinery and supplies.
  • OSHA risk factor is category A.

  ---

  All positions with Tucson Orthopaedic Institute are to use due care in the use and communication of patients’ protected health information. It is every employee’s principal job function to ensure patient confidentiality and failure to maintain confidentiality may, and will, result in sanction and/or discharge.

  ---

  If you work well in a warm, friendly and professional atmosphere, and driven by the opportunity to make a difference and provide an outstanding customer service; submit your resume to careers@www.tucsonortho.com.

• Physical Therapist

  Full Time

  We are hiring Physical Therapists, Occupational/Hand Therapist and Physical Therapist Assistants!

  Integrity Rehab Group, in partnership with Tucson Orthopaedic Institute, is the preferred outpatient orthopedic therapy service provider in the Tucson community. To further support the needs of this community we are looking to add a Physical Therapists, Occupational/Hand Therapists and Physical Therapist Assistants to our team that is committed to providing a remarkable patient experience through advancing our vision of coordinating patient-centered care with an emphasis on comprehensive evidence-based treatment. This is enhanced through building integral relationships with our physician partners. Together, we strive to provide exceptional patient outcomes and a positive atmosphere for patient healing while promoting a collaborative and supportive work environment. We have Full Time/Part Time/PRN openings in Tucson, Oro Valley and Marana.

  Full Time Company Benefits include:

  • Sign On Bonus
  • Relocation Assistance
  • Tuition Reimbursement
  • Mentorship
  • Annual continuing education benefit $1500, free MedBridge subscription, flexible work schedules
  • A comprehensive benefits package with PTO, holiday pay, health/pharmacy/dental/vision, 401k match
  • Opportunities for physician interaction including clinic shadowing and surgery observation
  • Therapy license renewal reimbursement
  • Residency and Fellowship opportunities
  • Leadership development coursework and mentorship
  • Life Insurance: will cover 1 x your base salary
  • Voluntary Short –Term and Long-Term Disability insurance available
  • Employee Assistance Program that provides support, resources, and information for personal and work-life issues

  Requirements:

  • Current or pending applicable PT/OT/PTA license
  • Graduate of an accredited program
  • CPR certified

  Qualified candidates, please send your resume to Amy Dillon at Amy.Dillon@irg.net. Thank you!

   

   

• Physician Assistant

  Full Time

  Tucson Orthopaedic Institute (TOI) is seeking a motivated and compassionate Physician Assistant to join our growing orthopedic practice. This role offers a unique opportunity to work in both clinic and surgical settings, alongside a highly respected team of orthopedic surgeons and advanced practice providers.

  At TOI, we are committed to delivering exceptional, patient-centered orthopedic care while fostering a collaborative and supportive work environment.

  Position Responsibilities

  • Assist orthopedic surgeons in clinic, surgery, and procedural settings
  • Evaluate, diagnose, and treat patients with orthopedic conditions and injuries
  • Provide pre-operative and post-operative care, including patient follow-ups
  • Perform clinical procedures as appropriate to training and experience
  • Educate patients and families on treatment plans and recovery expectations
  • Collaborate with physicians, APPs, and clinical staff to ensure high-quality care

  Qualifications

  • Graduate of an accredited Physician Assistant program
  • Current Arizona PA license (or in process) and NCCPA certification
  • Orthopedic experience preferred; strong interest in orthopedics encouraged
  • Ability to thrive in a fast-paced, team-oriented environment
  • Excellent communication and patient care skills

  What We Offer

  • Competitive compensation
  • Free medical benefits
  • Free life insurance and short-term disability insurance
  • 401(k) with profit sharing
  • Bonus plan
  • CME allowance
  • Generous paid time off

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  If you work well in a warm, friendly and professional atmosphere, and driven by the opportunity to make a difference and provide an outstanding patient experience; submit your resume and salary requirements to careers@tucsonortho.com or Jhanson@tucsonortho.com.

  We offer Competitive compensation, free medical benefits, free life insurance, free short-term disability insurance, 401k plan, profit sharing, bonus plan, CME allowance, and paid time off.  TOI is proud to offer a smoke and drug – free environment.